We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referralsource, length of visit and number of page views;
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
(c) information that you provide to us for the purpose of registering with us, and/or subscribing to our website services and/or email notifications (such as signing up to any future newsletters, or buying any products offered on this website in the future). The information we require in these cases is your first and second name and main email address; and
(d) any other information that you choose to send to us. We do not gather or use personal information from our website other than to use for despatching goods and invoices or for making contact with you as the result of an enquiry or support request. We do not pass on any personal information to other companies unless we are specifically instructed to do so by you.
(e) after the purpose of gathering the information has been completed, we do not store personal details
(3) Using your personal data
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to you services purchased via the website;
(e) send you general (non-marketing) commercial communications;
(f) send you email notifications which you have specifically requested;
(g) send to you any future newsletter and other marketing communications (relating to our business) where you have specifically agreed to this, by email or similar technology. Alternatively, you can inform us at any time if you no longer require marketing communications to be sent by emailing us at firstname.lastname@example.org
(h) provide third parties with statistical information about our users but this information will not be used to identify any individual user; and
(i) deal with enquiries and complaints made by or about you relating to the website. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. We do not store or use personal information from our website other than to use for despatching goods and invoices or for making contact with you as the result of an enquiry or support request. We do not pass on any personal information to other companies unless we are specifically instructed to do so by you. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on our website unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.
(4) Other disclosures
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit
(d) to the purchaser (or prospective purchaser) of any business or asset which
we are (or are contemplating) selling.
(5) International data transfers
Information that we collect may be stored and processed in and transferred
between any of the countries in which we operate in order to enable us to use the
If you are in the European Union, information which you provide may be
transferred to countries (including the United States, Japan, and other countries)
which do not have data protection laws equivalent to those in force in the
European Union. You expressly agree to such transfers.
(6) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the
loss, misuse or alteration of your personal information.
All electronic transactions that you make that include payment information (such
as your debit or credit card number) will be encrypted using SSL technology
when done online.
Disclaimer: We do not store customer credit card, debit card or any other
Of course, data transmission over the internet is inherently insecure, and we
cannot guarantee the security of data sent over the internet.
(7) Policy amendments
our website. You should check this page occasionally to ensure you are happy
with any changes.
(8) Your rights
You may instruct us to provide you with any personal information we hold about
you. Provision of such information may be subject to the payment of a fee
(currently fixed at £10.00).
You may instruct us not to process your personal data for marketing purposes. In
practice, we require you to expressly agree in advance to our use of your
personal data for marketing purposes. You can also instruct us not to use your
personal data for marketing purposes by contacting us at any time as described
in the section ‘Contact Us’ of this policy.
(9) Third party websites
The website may contain links to other websites. We are not responsible for the
privacy policies of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to
be corrected or updated.
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